I know right? It should seem pretty obvious that we are NOT some computer program or impersonal website. We post pics of ourselves on social media and even on our website. Clients send rave reviews talking about our personal touch and experience. You can even hear our voices on the good ole telephone. All of that should prove we are real people. But yet a few people reach out to us and expect us to match something they found on some online site. That expectation is act